Status Page
All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Phone System ? Operational
IP Network ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Sonar ? Operational
Dashboard ? Operational
Two-way Fax Operational
Fax to Email Operational
Salesforce.com Integration Operational
API Functionality Operational
Conference Pod Operational
Versature Mobile App ? Operational
Insights Operational
Versature Academy Operational
MS Teams Integration Operational
SONAR Phone Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2021

No incidents reported today.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021
Resolved - Emails are now being delivered to all net2phone Canada addresses as expected. This incident is now resolved.
Feb 16, 13:02 EST
Monitoring - A fix has been implemented and emails are now routing as expected to support@net2phone.ca. We will continue to monitor the situation to ensure emails to all net2phone Canada addresses are being delivered.
Feb 16, 12:28 EST
Identified - We have identified an issue that is affecting email deliverability to support@net2phone.ca and are actively working to resolve the situation.

If you require assistance from our Support Team, please dial 611 from your net2phone Canada device, or call 1-877-498-3772 (option #3). You can also chat with us via SONAR or at net2phone.ca.

Email requests can be sent to success@net2phone.ca while we await confirmation that service has been restored.
Feb 16, 12:24 EST
Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.