Status Page
All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Phone System ? Operational
IP Network ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Sonar ? Operational
Two-way Fax Operational
Fax to Email Operational
CTI Integrations Operational
API Functionality Operational
SONAR Mobile App ? Operational
Insights Operational
net2phone Academy Operational
MS Teams Integration Operational
SONAR Phone Operational
Huddle Operational
Third Party Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Data Centre Technicians at our Western PoP (point-of-presence) will be performing routine facilities maintenance on Friday, December 8th between 10:00 p.m. and 2:00 a.m. EST.

Net2phone Canada Technicians will be monitoring during this vendor maintenance.

There is no expected impact from this maintenance. Calls and all other net2phone Canada services will operate as normal.

Posted on Nov 28, 2023 - 10:59 EST
Data Centre Technicians at our Eastern PoP (point-of-presence) will be performing routine facilities maintenance on Saturday, December 9th between 7:00 a.m. and 3:00 p.m. EST.

Net2phone Canada Technicians will be monitoring during this vendor maintenance.

There is no expected impact from this maintenance. Calls and all other net2phone Canada services will operate as normal.

Posted on Dec 05, 2023 - 13:20 EST
Data Centre Technicians at our Western PoP (point-of-presence) will be performing routine facilities maintenance starting Tuesday, December 12th at 8:00 a.m. EST and ending Wednesday, December 13th at 8:00 a.m. EST.

Net2phone Canada Technicians will be monitoring during this vendor maintenance.

There is no expected impact from this maintenance. Calls and all other net2phone Canada services will operate as normal.

Posted on Dec 05, 2023 - 13:25 EST
Data Centre Technicians at our Eastern PoP (point-of-presence) will be performing routine facilities maintenance on Wednesday, December 13th between 11:00 a.m. and 3:00 p.m. EST.

Net2phone Canada Technicians will be monitoring during this vendor maintenance.

There is no expected impact from this maintenance. Calls and all other net2phone Canada services will operate as normal.

Posted on Nov 30, 2023 - 11:41 EST
Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023
Completed - The scheduled maintenance has been completed.
Nov 28, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 05:00 EST
Scheduled - net2phone Canada’s 911 vendor will be performing brief maintenance on November 28th from 5:00 a.m. to 6:00 a.m. EST.

No impact to 911 calls is expected during this time.

As a precaution we recommend that net2phone Canada devices are not used during this window to dial 911. If it cannot be avoided, please hang up and try again if you encounter an issue.

Nov 20, 13:40 EST
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023
Completed - The scheduled maintenance has been completed.
Nov 23, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 00:00 EST
Scheduled - net2phone Canada’s 911 vendor will be performing brief maintenance on November 23rd from 12:00 a.m. to 1:00 a.m. EST.

No impact to 911 calls is expected during this time.

As a precaution we recommend that net2phone Canada devices are not used during this window to dial 911. If it cannot be avoided, please hang up and try again if you encounter an issue.

Nov 14, 09:31 EST
Nov 22, 2023

No incidents reported.