net2phone Canada TRUST Status

Status Page

All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Phone System Operational

IP Network Operational

Incoming Calls Operational

Outgoing Calls Operational

Sonar Operational

Dashboard Operational

Two-way Fax Operational

Fax to Email Operational

Salesforce.com Integration Operational

API Functionality Operational

Conference Pod Operational

Versature Mobile App Operational

Insights Operational

Versature Academy Operational

MS Teams Integration Operational

SONAR Phone Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 25, 2021

No incidents reported today.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

Email Deliverability to support@net2phone.ca

Resolved - Emails are now being delivered to all net2phone Canada addresses as expected. This incident is now resolved.
Feb 16, 13:02 EST

Monitoring - A fix has been implemented and emails are now routing as expected to support@net2phone.ca. We will continue to monitor the situation to ensure emails to all net2phone Canada addresses are being delivered.
Feb 16, 12:28 EST

Identified - We have identified an issue that is affecting email deliverability to support@net2phone.ca and are actively working to resolve the situation.

If you require assistance from our Support Team, please dial 611 from your net2phone Canada device, or call 1-877-498-3772 (option #3). You can also chat with us via SONAR or at net2phone.ca.

Email requests can be sent to success@net2phone.ca while we await confirmation that service has been restored.
Feb 16, 12:24 EST

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.