net2phone Canada TRUST Status

Status Page

All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Phone System Operational

IP Network Operational

Incoming Calls Operational

Outgoing Calls Operational

Sonar Operational

Two-way Fax Operational

Fax to Email Operational

CTI Integrations Operational

API Functionality Operational

SONAR Mobile App Operational

Insights Operational

net2phone Academy Operational

MS Teams Integration Operational

SONAR Phone Operational

Huddle Operational

Third Party Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Data Center Maintenance: Eastern PoP - 10/10: 0000 to 10/10 0500 EST Oct 10, 2024 00:00-05:00 EDT

Data Centre Technicians at our Eastern PoP (point-of-presence) will be performing routine facilities maintenance on Thursday, October 10th between 12:00 a.m. and 5:00 a.m. EST.

Net2phone Canada Technicians will be monitoring during this vendor maintenance.

There is no expected impact from this maintenance. Calls and all other net2phone Canada services will operate as normal.
Posted on Sep 30, 2024 - 08:29 EDT

Past Incidents

Oct 6, 2024

No incidents reported today.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

911 Vendor Maintenance - 10/01: 2300 to 10/02: 0100 EST

Completed - The scheduled maintenance has been completed.
Oct 2, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 23:00 EDT

Scheduled - net2phone Canada’s 911 vendor will be performing brief maintenance on October 1st 11:00 p.m. to October 2nd 1:00 a.m. EST.

No impact to 911 calls is expected during this time.

As a precaution we recommend that net2phone Canada devices are not used during this window to dial 911. If it cannot be avoided, please hang up and try again if you encounter an issue.
Sep 20, 14:36 EDT

Oct 1, 2024

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.