Status Page
All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Phone System ? Operational
IP Network ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Sonar ? Operational
Two-way Fax Operational
Fax to Email Operational
CTI Integrations Operational
API Functionality Operational
SONAR Mobile App ? Operational
Insights Operational
net2phone Academy Operational
MS Teams Integration Operational
SONAR Phone Operational
Huddle Operational
Third Party Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2024

No incidents reported today.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Completed - The scheduled maintenance has been completed.
Apr 15, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 03:30 EDT
Scheduled - net2phone Canada's Development Team will be performing routine maintenance on April 15th at 3:30 a.m. EST. This maintenance will include bug fixes and performance improvements.

There is no expected impact to any net2phone Canada services during this window. All calls will operate as normal.

Apr 12, 17:50 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Completed - The scheduled maintenance has been completed.
Apr 12, 01:33 EDT
Verifying - Verification is currently underway for the maintenance items.
Apr 12, 01:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:00 EDT
Scheduled - net2phone Canada's Core Service Team will be performing routine maintenance on April 11th at 11:00 p.m. EST. This maintenance may take up to three hours to complete.

During this window, the following features might experience brief, intermittent interruptions:
- Poly Features: Do Not Disturb, Directories, Message Waiting Indicators
- SONAR Mobile iOS and Android Apps
- Bria Desktop and Mobile Applications
- Panasonic Phones

If you experience any issues, try rebooting your device and/or logging out and back into your net2phone Canada account. This should resolve most problems.

Please note: SONAR, Insights, Huddle, inbound/outbound calls on Poly and Yealink devices, and SONAR Phone will continue to operate normally.

Apr 9, 14:32 EDT
Apr 11, 2024
Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 11:00 EDT
Scheduled - Data Centre Technicians at our Eastern PoP (point-of-presence) will be performing routine facilities maintenance on Wednesday, April 10th between 11:00 a.m. and 3:00 p.m. EST.

Net2phone Canada Technicians will be monitoring during this vendor maintenance.

There is no expected impact from this maintenance. Calls and all other net2phone Canada services will operate as normal.

Mar 28, 09:08 EDT
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.