All Systems Operational
About This Site
Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.
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Phone System
Operational
IP Network
Operational
Incoming Calls
Operational
Outgoing Calls
Operational
Sonar
Operational
Two-way Fax
Operational
Fax to Email
Operational
CTI Integrations
Operational
API Functionality
Operational
SONAR Mobile App
Operational
Insights
Operational
net2phone Academy
Operational
MS Teams Integration
Operational
SONAR Phone
Operational
Huddle
Operational
Third Party
Operational
AI Agent
Operational
Sync
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Data Center Maintenance: Western PoP - 09/16: 0100 to 09/16 0500 EDT Sep 16, 2026 01:00-05:00 EDT
Our Western Data Center provider will be performing network maintenance. While we have built our infrastructure with full redundancy to prevent service interruptions, customers may experience brief intermittent connectivity if their systems are currently routing through this secondary location.
Details:
Maintenance Window: September 16th, 1:00 AM EDT – September 16th, 5:00 AM EDT
Expected Impact: None for the majority of Sonar users. None for Sync users.
Important Technical Note:
Our Western PoP serves as a secondary/failover connection. Under normal conditions, your devices should be connected to our Primary PoP. However, if your local network or DNS configuration has inadvertently failed over to our secondary connection, you may experience brief downtimes during this window.
If you notice any connectivity issues during this period, it may indicate an underlying DNS or routing issue on your local network that is preventing your system from reaching our primary PoP. We recommend a reboot of your network equipment or a check of your DNS settings to ensure you are utilizing our primary infrastructure.
Posted on Sep 01, 2026 - 15:39 EDT
Details:
Maintenance Window: September 16th, 1:00 AM EDT – September 16th, 5:00 AM EDT
Expected Impact: None for the majority of Sonar users. None for Sync users.
Important Technical Note:
Our Western PoP serves as a secondary/failover connection. Under normal conditions, your devices should be connected to our Primary PoP. However, if your local network or DNS configuration has inadvertently failed over to our secondary connection, you may experience brief downtimes during this window.
If you notice any connectivity issues during this period, it may indicate an underlying DNS or routing issue on your local network that is preventing your system from reaching our primary PoP. We recommend a reboot of your network equipment or a check of your DNS settings to ensure you are utilizing our primary infrastructure.
Posted on Sep 01, 2026 - 15:39 EDT