Status Page
All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Phone System ? Operational
IP Network ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Sonar ? Operational
Dashboard ? Operational
Two-way Fax Operational
Fax to Email Operational
Salesforce.com Integration Operational
API Functionality Operational
Conference Pod Operational
Sonar Mobile App ? Operational
Insights Operational
net2phone Academy Operational
MS Teams Integration Operational
SONAR Phone Operational
Huddle Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2022

No incidents reported today.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Completed - The scheduled maintenance has been completed.
Jan 14, 20:34 EST
Verifying - Verification is currently underway for the maintenance items.
Jan 14, 20:27 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:00 EST
Scheduled - net2phone Canada Technicians will be performing routine system maintenance on Friday, January 14th from 8:00 p.m. EST until 9:00 p.m. EST.

All phone calls will operate as normal during this time and there is no expected impact to any net2phone Canada services.
Jan 10, 09:41 EST
Completed - The scheduled maintenance has been completed.
Jan 14, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:00 EST
Scheduled - net2phone Canada's Development Team will be performing routine maintenance on Friday, January 14th from 12:00 a.m. EST until 1:00 a.m. EST.

There is no expected impact to any net2phone Canada services. All phone calls will operate as normal during this window.
Jan 12, 09:26 EST
Jan 13, 2022
Resolved - We are no longer receiving reports of call errors to any of the affected numbers and have received confirmation from our upstream carrier that connectivity has been restored and all systems are operational.
Jan 13, 15:59 EST
Monitoring - Our upstream carrier has informed us that technicians have resolved the underlying issue affecting calls to Fredericton numbers. We will continue to monitor traffic to these numbers
Jan 13, 15:25 EST
Update - Our upstream carrier has informed us that technicians have been dispatched to address the issue affecting calls to Fredericton numbers. As of now, there is still no expected time of recovery, however all hands are on deck to resolve the issue as soon as possible.

Further updates will be provided as soon as they are received.
Jan 13, 13:11 EST
Identified - We have received confirmation from our upstream carrier that there is an issue affecting calls to some Fredericton numbers. There is no estimated time of recovery as of yet, but they are actively working on a resolution.

Further updates will be provided as they become available.
Jan 13, 11:26 EST
Investigating - net2phone Canada Technicians are investigating reports of call connectivity errors to a subset of phone numbers in New Brunswick. We are awaiting confirmation from the affected upstream carrier and will provide further details once the issue has been identified.

If you are experiencing any issues placing, or receiving calls, please contact our Support Team at 611 or 1-877-498-3772 (option #3).
Jan 13, 10:35 EST
Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.