net2phone Canada TRUST Status

Status Page

All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Phone System Operational

IP Network Operational

Incoming Calls Operational

Outgoing Calls Operational

Sonar Operational

Two-way Fax Operational

Fax to Email Operational

CTI Integrations Operational

API Functionality Operational

SONAR Mobile App Operational

Insights Operational

net2phone Academy Operational

MS Teams Integration Operational

SONAR Phone Operational

Huddle Operational

Third Party Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

Infrastructure Maintenance - 10/17: 2200 to 2230 EST

Completed - The scheduled maintenance has been completed.
Oct 17, 22:24 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:00 EDT

Scheduled - net2phone Canada's Core Service Team will be performing maintenance tonight at 10:00 p.m. EST. in order to update a SSL Certificate. This maintenance may take up to 30 minutes to complete.

During this window, all services are expected to function normally.
Oct 17, 16:46 EDT

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

Data Center Maintenance: Eastern PoP - 10/10: 0000 to 10/10 0500 EST

Completed - The scheduled maintenance has been completed.
Oct 10, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:00 EDT

Scheduled - Data Centre Technicians at our Eastern PoP (point-of-presence) will be performing routine facilities maintenance on Thursday, October 10th between 12:00 a.m. and 5:00 a.m. EST.

Net2phone Canada Technicians will be monitoring during this vendor maintenance.

There is no expected impact from this maintenance. Calls and all other net2phone Canada services will operate as normal.
Sep 30, 08:29 EDT

Oct 9, 2024

Infrastructure Maintenance - 10/09: 2200 to 2300 EST

Completed - The scheduled maintenance has been completed.
Oct 9, 22:48 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:00 EDT

Scheduled - net2phone Canada's Core Service Team will be performing maintenance tonight at 10:00 p.m. EST. in order to address an issue with the unbranded iOS app. This maintenance may take up to 1 hour to complete.

During this window, all services are expected to function normally.
Oct 9, 16:27 EDT