Status Page

All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Uptime over the past 90 days. View historical uptime.
Phone System ? Operational
IP Network ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Sonar ? Operational
Two-way Fax Operational
Fax to Email Operational
CTI Integrations Operational
API Functionality Operational
SONAR Mobile App ? Operational
Insights Operational
net2phone Academy Operational
MS Teams Integration Operational
SONAR Phone Operational
Huddle Operational
Third Party Operational
AI Agent Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

911 Vendor Maintenance - 07/23: 0000 to 0600 EST Jul 23, 2025 00:00-06:00 EDT

net2phone Canada’s 911 vendor will be performing maintenance on July 23rd from 12:00 a.m. to 6:00 a.m. EST.

No service interruption is expected. However, as a precaution we recommend that net2phone Canada devices are not used during this window to dial 911. If it cannot be avoided, please hang up and try again if you encounter an issue.
Posted on Jul 11, 2025 - 12:32 EDT
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Preventative Infrastructure Maintenance - 07/08: 2300 to 07/09: 0100 EST
Completed - The scheduled maintenance has been completed.
Jul 9, 00:00 EDT
Verifying - Verification is currently underway for the maintenance items.
Jul 8, 23:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 23:00 EDT
Scheduled - net2phone Canada's Core Service Team will be performing preventative maintenance on July 8th at 11:00 p.m. EST. This maintenance may take up to 2 hours to complete.

During the maintenance, the following features might experience brief, intermittent interruptions:

- Poly Features: Do Not Disturb, Directories, Message Waiting Indicators
- SONAR Mobile iOS and Android Apps
- Bria Desktop and Mobile Applications
- Panasonic Phones

If you experience any issues, try rebooting your device and/or logging out and back into your net2phone Canada account. This should resolve most problems. Please always login to sonar from our main website: https://www.net2phone.com/en-ca/sonar-client-login

Please note: SONAR, Insights, Huddle, inbound/outbound calls on Poly and Yealink devices, and SONAR Phone will continue to operate normally.
Jul 8, 09:35 EDT
Jul 8, 2025
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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