net2phone Canada TRUST Status

Status Page

All Systems Operational

About This Site

Launched in 2013 under Versature, the net2phone Canada TRUST initiative provides public insight into live and historical system status updates. In an effort to maintain strong, trusted, and transparent customer relations net2phone Canada is pleased to offer proactive and up-to-the-minute notifications on service levels affecting our user base.

Subscribe to updates to receive live system status updates delivered straight to your inbox in order to monitor net2phone Canada service levels that may affect your organization.

Phone System Operational

IP Network Operational

Incoming Calls Operational

Outgoing Calls Operational

Sonar Operational

Two-way Fax Operational

Fax to Email Operational

CTI Integrations Operational

API Functionality Operational

SONAR Mobile App Operational

Insights Operational

net2phone Academy Operational

MS Teams Integration Operational

SONAR Phone Operational

Huddle Operational

Third Party Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 26, 2023

No incidents reported today.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

Inbound Call Completion Issues

Resolved - Calls are continuing to operate as normal and we do not expect this issue to recur. This incident is resolved.
Jan 19, 18:07 EST

Monitoring - net2phone Canada Technicians have received an update from our upstream carrier that the inbound call completion issues has been resolved.

At this time we will continue to monitor this issue, but expect that all inbound calls are functioning as normal at this time.
Jan 19, 13:26 EST

Investigating - net2phone Canada Technicians are investigating reports of call completion errors on a subset of local inbound calls. We are working with our upstream carriers for a prompt resolution.

If you experience an inbound call completion issue, please contact our Technical Support team by calling 611 from your net2phone device, and have the following information available to help us troubleshoot:
- Phone Number of inbound caller
- Destination Phone Number
- Date/Time of call
- Description of issue

Toll Free and outbound calls and all other net2phone Canada services are operating as normal at this time.

We will update you as more information becomes available.
Jan 19, 11:50 EST

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.

Jan 12, 2023

No incidents reported.