Sudden Termination of Calls - 1:19 p.m. EDT
Incident Report for net2phone Canada TRUST
Resolved
All net2phone Canada services, including calls routing through our Eastern PoP, are fully operational at this time and we do not expect this issue to reoccur.

This incident is resolved.
Posted May 07, 2021 - 13:52 EDT
Monitoring
net2phone Canada Technicians have identified a single event that terminated calls routing through our Eastern PoP (point-of-presence) at approximately 1:19 p.m. EDT. All subsequent calls routed automatically through our Western PoP.

We are monitoring our Eastern PoP at this time to ensure there isn't a recurrence of this event. Updates will be provided as they become available.
Posted May 07, 2021 - 13:33 EDT