Preventative System Maintenance - 08/18: 23:00 to 08/19: 01:00 EDT
Scheduled Maintenance Report for net2phone Canada TRUST
Completed
The scheduled maintenance has been completed.
Posted Aug 19, 2022 - 00:43 EDT
Verifying
Verification is currently underway for the maintenance items.
Posted Aug 19, 2022 - 00:27 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 18, 2022 - 23:00 EDT
Scheduled
net2phone Canada Technicians will be performing system maintenance on our Ottawa and Calgary PoPs (points-of-presence) on Thursday, August 18th at 11:00 p.m. EDT.

This maintenance may take up to three hours to complete and is being scheduled on short notice to address a potential performance issue. The following features may experience brief, intermittent interruptions during this window:

Poly Features - Do Not Disturb, Directories, Message Waiting Indicators
SONAR Mobile iOS and Android Apps
SONAR and SONAR Phone
Bria Desktop and Mobile Applications
Panasonic Phones

If you experience any issues, it is recommended to reboot your device and/or perform a logout/login cycle of your net2phone Canada account using the following link https://net2phone.ca/client-login/.

Insights, Huddle, and all inbound and outbound calls on Poly and Yealink devices will operate as normal.
Posted Aug 15, 2022 - 09:12 EDT
This scheduled maintenance affected: Phone System, Sonar, SONAR Mobile App, and SONAR Phone.