Email Deliverability to support@net2phone.ca

Incident Report for net2phone Canada TRUST

Resolved

Emails are now being delivered to all net2phone Canada addresses as expected. This incident is now resolved.

Posted Feb 16, 2021 - 13:02 EST

Monitoring

A fix has been implemented and emails are now routing as expected to support@net2phone.ca. We will continue to monitor the situation to ensure emails to all net2phone Canada addresses are being delivered.

Posted Feb 16, 2021 - 12:28 EST

Identified

We have identified an issue that is affecting email deliverability to support@net2phone.ca and are actively working to resolve the situation.

If you require assistance from our Support Team, please dial 611 from your net2phone Canada device, or call 1-877-498-3772 (option #3). You can also chat with us via SONAR or at net2phone.ca.

Email requests can be sent to success@net2phone.ca while we await confirmation that service has been restored.

Posted Feb 16, 2021 - 12:24 EST

This incident affected: net2phone Academy.