The scheduled maintenance has been completed. If you have any issues placing or accepting calls via SONAR Phone after this maintenance, please close all SONAR Phone windows, logout of SONAR, restart your browser, before logging back into SONAR via https://net2phone.ca/client-login, and re-launching SONAR Phone.
Posted Aug 03, 2022 - 05:28 EDT
Verifying
Verification is currently underway for the maintenance items.
Posted Aug 03, 2022 - 05:10 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 03, 2022 - 05:00 EDT
Scheduled
net2phone Canada technicians will be performing emergency system maintenance to install a vendor supplied patch and configuration change on Wednesday, August 3rd from 5:00am to 6:00am EDT. This update is aimed at improving call traffic handling and stability within our unified IP space.
We are introducing two new hosts for SONAR Phone traffic: webrtc-pri.versature.com webrtc-sec.versature.com
While most environments will work without requiring changes to firewalls or other network components, if your firewall or router has outbound traffic blocked by default, please ensure these hosts are added to your allow list. If your network equipment does not allow you to input fully qualified domain names, use the IP addresses these hostnames resolve to (https://academy.versature.com/troubleshooting/optimization-guide-for-enterprise-networks)
If you have any issues placing or accepting calls via SONAR Phone after this maintenance, please close all SONAR Phone windows, logout of SONAR, restart your browser, before logging back into SONAR via https://net2phone.ca/client-login, and re-launching SONAR Phone.