Inbound call completion issues

Incident Report for net2phone Canada TRUST

Resolved

This incident has been resolved.
Posted May 28, 2026 - 14:34 EDT

Identified

Our upstream carrier has identified the issue and are working on a resolution.
Posted May 28, 2026 - 13:48 EDT

Investigating

net2phone Canada Technicians are investigating reports of call completion issues on a subset of inbound calls.

Further updates will be provided once the issue has been identified.

Inbound calls to Toll-Free numbers, Outbound calls and all other net2phone Canada services appear to be operating as normal at this time.
Posted May 28, 2026 - 13:13 EDT
This incident affected: Incoming Calls.