Verification is currently underway for the maintenance items.
Posted May 23, 2023 - 22:18 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 23, 2023 - 21:30 EDT
Scheduled
net2phone Canada will be performing an essential hardware upgrade on our SONAR platform on Tuesday, May 23rd, from 9:30 pm to 10:30 pm EST. This is expected to have no impact on existing sessions or calls. However, access to the Sonar Portal and web phones via our client's portal (https://net2phone.ca/client-login) will be temporarily unavailable during this 1-hour maintenance window.
To ensure uninterrupted access to the Sonar Portal during maintenance, we have activated a temporary link (https://portal-temp.versature.com/portal) for use. This link will be deactivated the next business day, after which you should resume using the regular client's portal link.
Post-maintenance, if you encounter any issues accessing SONAR or with SONAR Phone, please follow these steps: 1. Logout of SONAR. 2. Close all SONAR windows. 3. Restart your browser. 4. Login back into SONAR via https://net2phone.ca/client-login.
Please be assured that all other services, including call traffic, Insights, Huddle, SONAR Mobile App and more will function normally during this maintenance.
We appreciate your understanding and cooperation.
Posted May 19, 2023 - 15:26 EDT
This scheduled maintenance affected: Sonar and SONAR Phone.