Infrastructure Maintenance - 03/10: 2100 to 03/11: 0000 EST

Scheduled Maintenance Report for net2phone Canada TRUST

Completed

The scheduled maintenance has been completed.
Posted Mar 10, 2025 - 23:23 EDT

Verifying

Verification is currently underway for the maintenance items.
Posted Mar 10, 2025 - 22:51 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 10, 2025 - 21:00 EDT

Scheduled

net2phone Canada's Core Service Team will be performing routine maintenance on March 10th at 9:00 p.m. EST. This maintenance may take up to 3 hours to complete.

Since this maintenance is targeting our secondary PoP, we do not expect any impact. However, if any of your devices are registered to the secondary PoP they might experience the following:

During the maintenance, the following features might experience brief, intermittent interruptions:

- Poly Features: Do Not Disturb, Directories, Message Waiting Indicators
- SONAR Mobile iOS and Android Apps
- Bria Desktop and Mobile Applications
- Panasonic Phones

If you experience any issues, try rebooting your device and/or logging out and back into your net2phone Canada account. This should resolve most problems. Please always login to sonar from our main website: https://www.net2phone.com/en-ca/sonar-client-login

Please note: SONAR, Insights, Huddle, inbound/outbound calls on Poly and Yealink devices, and SONAR Phone will continue to operate normally.
Posted Mar 07, 2025 - 16:26 EST
This scheduled maintenance affected: Phone System.