Inbound Call Completion Issues

Incident Report for net2phone Canada TRUST

Resolved

This incident has been resolved.

Posted Nov 14, 2024 - 11:34 EST

Monitoring

net2phone Canada Technicians have received an update from our upstream carrier that the inbound call completion issues have been resolved.

We will continue to monitor this issue, but we expect all inbound calls to function normally.

Posted Nov 14, 2024 - 09:00 EST

Investigating

net2phone Canada Technicians are investigating reports of call completion issues on a subset of inbound calls.

Further updates will be provided once the issue has been identified.

Outbound calls and all other net2phone Canada services appear to be operating as normal at this time.

Posted Nov 14, 2024 - 08:12 EST

This incident affected: Incoming Calls.