911 service - Inbound and Outbound call completion errors

Incident Report for net2phone Canada TRUST

Resolved

net2phone Canada's 911 vendor has resolved all inbound and outbound call completion issues.

Posted May 13, 2025 - 11:08 EDT

Identified

net2phone Canada’s 911 vendor is currently experiencing inbound and outbound call completion issues.

As a precaution we recommend that net2phone Canada devices are not used to dial 911. If it cannot be avoided, please hang up and try again if you encounter an issue.

All of net2phone's services and features remain operational.

Posted May 13, 2025 - 10:48 EDT

This incident affected: Third Party.