Inbound Call Completion Issues - Nova Scotia

Incident Report for net2phone Canada TRUST

Resolved

This incident has been resolved.

Posted Mar 07, 2025 - 16:16 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 07, 2025 - 14:16 EST

Update

The carrier is still working on a solution to this issue. Thank you for your patience.

Posted Mar 07, 2025 - 13:20 EST

Identified

The carrier has already identified the issue and is working on a solution.

Posted Mar 07, 2025 - 10:43 EST

Investigating

net2phone Canada Technicians are investigating reports of call completion issues on a subset of inbound calls to phone numbers in Nova Scotia.

Further updates will be provided once the issue has been identified.

Inbound calls to Toll-Free numbers, Outbound calls and all other net2phone Canada services appear to be operating as normal at this time.

Posted Mar 07, 2025 - 10:07 EST

This incident affected: Incoming Calls.