net2phone Canada Technicians have confirmed that the DNS problem with our vendor has been resolved. Thank you for your patience. If you are still experiencing issues, please reach out to our support team. We will keep monitoring but are not expecting further problems.
Posted Apr 03, 2024 - 15:20 EDT
Identified
net2phone Canada technicians have confirmed a domain name (DNS) problem with a vendor affecting a small percentage of clients. We are working with them to address the situation. If you are experiencing any difficulties, please try reconnecting, as the problem is intermittent. Updates to follow shortly.
Posted Apr 03, 2024 - 13:06 EDT
Investigating
net2phone Canada Technicians are currently investigating an issue that is preventing users from logging into SONAR and the mobile application. If you are receiving an error message or are unable to connect, please reach out to our support team so we can gather your information.
Posted Apr 03, 2024 - 12:37 EDT
This incident affected: Sonar, SONAR Mobile App, and SONAR Phone.