Infrastructure Maintenance - 02/13: 2200 to 0030 EST

Scheduled Maintenance Report for net2phone Canada TRUST

Completed

The scheduled maintenance has been completed.
Posted Feb 14, 2025 - 00:08 EST

Verifying

Verification is currently underway for the maintenance items.
Posted Feb 13, 2025 - 23:41 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 13, 2025 - 22:00 EST

Scheduled

net2phone Canada's Core Service Team will be performing routine maintenance on February 13th at 10:00 p.m. EST. This maintenance may take up to 2.5 hours to complete.

During the maintenance, the following features might experience brief, intermittent interruptions:

- Poly Features: Do Not Disturb, Directories, Message Waiting Indicators
- SONAR Mobile iOS and Android Apps
- Bria Desktop and Mobile Applications
- Panasonic Phones

If you experience any issues, try rebooting your device and/or logging out and back into your net2phone Canada account. This should resolve most problems. Please always login to sonar from our main website: https://www.net2phone.com/en-ca/sonar-client-login

Please note: SONAR, Insights, Huddle, inbound/outbound calls on Poly and Yealink devices, and SONAR Phone will continue to operate normally.
Posted Feb 13, 2025 - 11:49 EST
This scheduled maintenance affected: Phone System.