net2phone Canada TRUST Status - Inbound Call Completion Issues

Inbound Call Completion Issues - Nova Scotia

Incident Report for net2phone Canada TRUST

Resolved

This incident has been resolved.

Posted Jan 15, 2025 - 23:27 EST

Monitoring

net2phone Canada Technicians have received an update from our upstream carrier that the issue has been resolved.

We will continue to monitor the situation, but we expect all inbound calls to function normally.

Posted Jan 15, 2025 - 22:41 EST

Update

We are continuing to work on a fix for this issue.

Posted Jan 15, 2025 - 14:49 EST

Identified

net2phone Canada Technicians are investigating reports of call completion issues on a subset of inbound calls to phone numbers in the Halifax region.

The carrier has already identified the issue and is working on a solution.

Further updates will be provided once the issue has been identified.

Outbound calls and all other net2phone Canada services appear to be operating as normal at this time.

Posted Jan 15, 2025 - 14:36 EST

This incident affected: Incoming Calls.