Inbound Call Completion Issues - Regina

Incident Report for net2phone Canada TRUST

Resolved

This incident has been resolved.
Posted Jan 08, 2026 - 14:58 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 08, 2026 - 14:32 EST

Investigating

net2phone Canada Technicians are investigating reports of call completion issues on a subset of inbound calls to phone numbers in Regina.

Further updates will be provided once the issue has been identified.

Inbound calls to Toll-Free numbers, Outbound calls and all other net2phone Canada services appear to be operating normally at this time.
Posted Jan 08, 2026 - 13:55 EST
This incident affected: Incoming Calls.