Inbound Toll-Free Call Completion Issues
Incident Report for net2phone Canada TRUST
Resolved
This incident has been resolved.
Posted Dec 03, 2024 - 11:48 EST
Monitoring
net2phone Canada Technicians have confirmed calls are now routing to Toll-free numbers again.

We will continue to monitor the situation. If you continue to experience issues with your Toll-free number, please notify our support team.
Posted Dec 03, 2024 - 10:50 EST
Investigating
net2phone Canada Technicians are investigating reports of call completion issues with inbound Toll-Free calls.

Further updates will be provided once the issue has been identified.

Inbound calls to local phone numbers, Outbound calls and all other net2phone Canada services appear to be operating as normal at this time.
Posted Dec 03, 2024 - 10:26 EST
This incident affected: Incoming Calls.